Solutions

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=3 height=100 BGCOLOR="#EEEEEE" TEXT="#080000"> <bR> <div> <B>Consult WA International    </B></div> <div> <I><B>Solutions to improve productivity, reduce cost and enhance passenger service</B></I></div> <bR> <div> </div> </td> </tr><tr> <td valign="top" rowspan="2" width=150 BGCOLOR="#EEEEEE" TEXT="#080000"> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="102" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER HEIGHT= 13 WIDTH="96"><div> <A HREF="news.htm" TARGET="_top" TITLE="Latest News"><U><B><U>Latest News</U></B></U></A></div> </tD> </tR> </TABLE></div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="102" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" ALIGN="LEFT" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER HEIGHT= 306 WIDTH="96"><div> <A HREF="news.htm" TARGET="_top" TITLE="Latest News"><U><B>SITA WorldTracer</B></U></A></div> <div> <A HREF="news.htm" TARGET="_top" TITLE="Latest News"><U><B> & </B></U></A></div> <div> <A HREF="news.htm" TARGET="_top" TITLE="Latest News"><U><B>Aumtech VoiceTracer</B></U></A></div> <bR> <bR> <div> <A HREF="contact.htm" TARGET="_top" TITLE="Contact"><U><B><U>Contact Information</U></B></U></A></div> <bR> <div>   <script language="javascript" src="http://stats.addme.com/tracker.asp?acct=Cossultwa&s=205"></script>   </div> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="92" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 16 WIDTH="86"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="86" HSPACE="0" VSPACE="0"></tD> </tR> </TABLE></div> <bR> </tD> </tR> </TABLE></div> <bR> </td> <td valign="top" height=319 BGCOLOR="#FFFFFF" TEXT="#080000"> <bR> <div> <B>Solutions</B></div> <bR> <bR> <div> <B> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="661" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=CENTER HEIGHT= 21 WIDTH="157"><div> <A HREF="voicetracer.htm" TARGET="_top" TITLE="VoiceTracer"><U><B>VoiceTracer</B></U></A></div> </tD> <tD VALIGN=CENTER WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="21" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="146"><div> <B>BagAssist</B></div> </tD> <tD VALIGN=CENTER WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="21" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="140"><div> <B>AFSIS</B></div> </tD> <tD VALIGN=CENTER WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="21" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=CENTER WIDTH="143"><div> <B>PaxClaims</B></div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 98 WIDTH="157"><div> Reducing costs and improving productivity in the lost baggage department.</div> </tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="98" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="146"><div> Automating the lost / mishandled baggage recovery process to improve passenger service</div> <div>  and reduce costs. </div> </tD> <tD VALIGN=TOP WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="98" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="140"><div> Delivering automated voice responses to  Flight Infomation status requests from  passengers.</div> </tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="98" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="143"><div> Managing  customer complaints and enhancing service recovery</div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 29 ><NOBR><div> <B><U> <a href="HTMLobj-109/VoiceTracer.pdf"><u>VoiceTracer.pdf</u> </a>  </U></B></div> </NOBR></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP><NOBR><div>  <a href="HTMLobj-106/BagAssist.pdf"><u>BagAssist.pdf</u> </a>  </div> </NOBR></tD> <tD VALIGN=TOP WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="140"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="140" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="143"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="143" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 29 WIDTH="157"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="157" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP><NOBR><div>  <a href="HTMLobj-105/Swissport_Review.pdf"><u>Swissport_Review.pdf</u> </a>  </div> </NOBR></tD> <tD VALIGN=TOP WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="140"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="140" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="143"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="29" ALIGN="bottom" WIDTH="143" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 16 WIDTH="157"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="157" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="146"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="146" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="140"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="140" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="143"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="143" HSPACE="0" VSPACE="0"></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 16 WIDTH="157"><div> <I><B>More Information</B></I></div> </tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="146"><div> <I><B>More Information</B></I></div> </tD> <tD VALIGN=TOP WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="140"><div> <I><B>More Information</B></I></div> </tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="143"><div> <I><B>More Information</B></I></div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 14 ><NOBR><div> <A HREF="mailto:stewart.wallace@consultwa.com" TARGET="_top" TITLE="mailto:stewart.wallace@consultwa.com"><U>aumtech@consultwa.com</U></A></div> </NOBR></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="14" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP><NOBR><div> <A HREF="mailto:stewart.wallace@consultwa.com" TARGET="_top" TITLE="mailto:stewart.wallace@consultwa.com"><U>skyassist@consultwa.com</U></A></div> </NOBR></tD> <tD VALIGN=TOP WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="14" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP><NOBR><div> <A HREF="mailto:stewart.wallace@consultwa.com" TARGET="_top" TITLE="mailto:stewart.wallace@consultwa.com"><U>aumtech@consultwa.com</U></A></div> </NOBR></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="14" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP><NOBR><div> <A HREF="mailto:stewart.wallace@consultwa.com" TARGET="_top" TITLE="mailto:stewart.wallace@consultwa.com"><U>skyassist@consultwa.com</U></A></div> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 16 WIDTH="157"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="157" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="146"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="146" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="11"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="11" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="140"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="140" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="14"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="14" HSPACE="0" VSPACE="0"></tD> <tD VALIGN=TOP WIDTH="143"><IMG BORDER="0" SRC="1x1.gif" HEIGHT="16" ALIGN="bottom" WIDTH="143" HSPACE="0" VSPACE="0"></tD> </tR> </TABLE></B></div> <bR> <bR> <bR> </td> <td valign="top" rowspan="2" width=128 BGCOLOR="#EEEEEE" TEXT="#080000"> <bR> <bR> <bR> <bR> <bR> <bR> <div> <B> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="11" WIDTH="97" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" ALIGN="LEFT" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 14 WIDTH="71"><div> <A HREF="index.htm" TARGET="_top" TITLE="Consult WA International "><U><B>Home</B></U></A></div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 14 WIDTH="71"><div> <A HREF="partners.htm" TARGET="_top" TITLE="Partners"><U><B>Partners</B></U></A></div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 14 WIDTH="71"><div> <B>Solutions</B></div> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 14 ><NOBR><div> <A HREF="news.htm" TARGET="_top" TITLE="Latest News"><U><B>Latest News</B></U></A></div> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 14 ><NOBR><div> <A HREF="experience.htm" TARGET="_top" TITLE="Experience"><U><B>Experience</B></U></A></div> </NOBR></tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 14 WIDTH="71"><div> <A HREF="terms.htm" TARGET="_top" TITLE="Terms"><U><B>Terms</B></U></A></div> </tD> </tR> </TABLE></B></div> <bR> </td> </tr><tr> <td valign="top" height=61 BGCOLOR="#EEEEEE" TEXT="#080000"> <bR> </td> </tr></table></body>